Terms of service

These terms govern your use of Tenua, operated by [to be completed] (“we”). By creating an account you agree to them.

The service

Tenua helps you catalogue your clothes and suggests outfits using automated (AI) tools. Suggestions, tags and previews are generated automatically and can be wrong; previews are illustrations, not exact representations of fit or colour.

Your account and content

You must be at least 16 years old. You keep all rights to the photos you upload and grant us only the licence needed to store, process and display them to provide the service. Upload only photos you have the right to use, and do not upload photos of other people without their permission.

Plans and payment

The free plan is free without time limit, within its monthly allowances. Paid plans (Atelier, Maison) are subscriptions billed monthly or yearly in advance and renew automatically until cancelled. Payments are processed by Paddle.com, our merchant of record, whose buyer terms also apply. If a free trial is offered, you will be charged when it ends unless you cancel before.

Cancellation

You can cancel at any time in Settings → Billing. Access to paid features continues until the end of the current billing period. See the Refund policy for refunds.

Acceptable use

Do not misuse the service: no attempts to break security, scrape, resell access, or upload unlawful content. We may suspend accounts that do.

Changes and availability

We may change features and these terms; for material changes we will notify you by email at least 30 days ahead. We aim for high availability but cannot guarantee uninterrupted service.

Liability

To the extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim. Nothing limits liability for gross negligence or intent, or your mandatory consumer rights.

Law and jurisdiction

Swiss law applies, without its conflict-of-law rules. Place of jurisdiction is Switzerland, courts of Zürich. Consumers keep the protection of the mandatory law and courts of their country of residence.

Contact: [to be completed]